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"Is Webvertising Dead?" by Marnie Pehrson
Over the last several months, many of us on the Web have pulled over
to the side of the road to show our respects to the long line of dotcom
funeral processions passing by. High traffic Web sites have caught their
breath as they've watch their ad revenues sink to the floor. As winter
set in, some sites saw their ad revenues drop to as low as 10% of their
summer-month revenues. Yet, a study by AdRelevance that was released on
November 22, 2000 stated that ''Overall, the number of new companies
advertising online has increased by 157 percent over the past 10
months.''
The same study said, ''Traditional, non-Internet firms advertise at a
higher rate on the Net than their dotcom counterparts. Traditional
companies accounted for almost 50 percent of the top 100 new advertisers
in October, up from 41 percent in January of this year.'' http://www.adrelevance.com/
So we are seeing a shift in advertisers. Traditional, real-world firms
are starting to see the benefits of Web marketing while dotcoms, which
have centered their entire business on the Web, are tightening their
belts to remain afloat.
So what happened to the dotcoms?
Are Internet-based enterprises a dying breed? Don't nail that coffin
shut yet. The pulse is still beating. In order to save the dotcoms, we
need to understand what caused the illness. The problem has been that
Internet companies have tried to defy gravity. They thought they could
take off at the speed of light, throw a lot of money around and grow at
an escalated pace - something that is rarely done in the real world. Due
to media hype and speculation, investors fueled this frenzy until
reality set in and everything came crashing down.
One of the biggest wastes of investment dollars for dotcoms has been
television advertising. Active Research (http://www.activeresearch.com)
reported the results of a survey it conducted with 1,734 respondents on
December 21, 1999: ''Despite the slew of dotcom advertisements on US
television, a quarter of US adults could not remember a single one. Even
the advertisement for Amazon, which was remembered most by consumers,
was only recalled by 1 in 10 people.
The holiday season advertisements for Yahoo and Etoys
were remembered by three percent of those surveyed
and one percent or less of respondents recalled all
other advertisements. Television advertisements
should usually be recalled by 15 to 30 percent of
people to be considered effective.
So What Works?
From the StatMarket survey cited above, the best sources of
traffic would include:
- Word of mouth - where people tell others and the URL's are directly
typed into the locator window of the browser. - Links from other sites
that could be contained in articles and reference lists. - Banner,
button, and sponsorship ads. - Email links, viral marketing methods. -
Email sponsorships and email newsletter ads.
Where will dotcoms generate their revenues in the future?
It is the opinion of this author, that dotcoms will see a reduction
in revenues generated from banner ads, and an increase in revenues
generated from sponsorships, in-text links, text ads, and email
sponsorships.
According to CNET, ''Email newsletters with specialized content and
small circulation figures are the new targets of the major advertising
networks. Companies such as DoubleClick, CMGI Europe and 24/7 have all
recently launched products that allow these tailored electronic
publications to sell advertising space. ''
''It costs on average $93 per thousand emails sent to sponsor an
email newsletter, according to recent reports from Forrester Research,
an Internet research firm based in Cambridge, Mass. This figure is
commonly referred to in the industry as cost per thousand (CPM). The
average click through rate, or number of times that someone clicked on
the ad, is about 2.5 percent. In-house email promotion averages a
click-through rate of 10 percent. That beats banner advertising click
through rates by more than ninefold'' (''Newsletter Authors Reap Banner
Profits'' by Stefanie Olsen, CNET News.com, March 30, 2000)
Email has the ability to build a sense of community and brand
loyalty. This is very important for small companies with small marketing
budgets.
Another method of advertising that is showing promising results is
strategically placed text ads. Over the last year or so,
IdeaMarketers.com has been running a series of advertisements on its
site called ''Expert Tidbits.'' (http://www.ideamarketers.com/services/marketing.cfm
) These are informative tips or tricks approximately 50 words in length,
which link to an appropriate page on the advertiser's site. These ads
are content-targeted, meaning that an ad for a business-related service
would appear on business-related articles and the Business channel at
IdeaMarketers. Or an ad for a home/family site would appear on articles
related to home and family or parenting or on the Home channel at
IdeaMarketers.
IdeaMarketers is seeing click-through rates as high as 10 percent for
some tips, but the average click-through rate has been 2%, much higher
than the 0.36 percent click-through rate generated by banner ads as
reported by Nielsen Netratings in March 2000 (''Web Ads Gaining Momentum
$1.9 billion was spent in 1999, an 85.9% increase from 1998'', Carol
Emert, San Francisco Chronicle)
In summary, Web advertising is not dead, it just needs to be well
targeted, monitored and tracked. Hype must be replaced with good
old-fashioned, logical business methods. The recent shakeout was
inevitable. The sky is not falling; e-commerce isn't dead. It's just
adjusting back to reality. It may very well be the tortoises that win
this race and not the hares.
About the Author
~~~~~~~~~~~~~~~~~
Marnie L. Pehrson helps Web-based businesses build loyal traffic and
convert that traffic into profits. She is a writer, internet revenue
& marketing consultant and content provider. Visit http://www.pwgroup.com
or email marnie@pwgroup.com for
details.
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